Video Service Technician
Video Service Technician Published: January 8, 2018
Job Type
Contact Name
Alex Thomas


Video Service Technician

We are currently hiring a Video Service Technician with 5+ years of experience in a commercial environment. Candidates are encouraged to apply ASAP as we have an immediate need in the DMV area. Qualified candidates will send an updated resume for consideration. Interviews are currently underway.

Please send your resume to for consideration.

The Video Service Technician will install, test, troubleshoot, adjust, network, repair and maintain all aspects of our video surveillance systems including Genetec, Milestone, Video, legacy stand-alone systems at customer sites. To that end, the Video Service Technician interacts directly with the client, I.T professional, client representatives, other contractors and company personnel to ensure successful services and repair solutions. The Video Service Technician will ensure on the service orders that issues have been addressed and resolved accurately and on time, and that these services meet or exceed client expectations


· Maintain services and repairs to Genetec, Milestone, and legacy stand-alone video surveillance systems.

· Interface with customers to insure their complete confidence in the Company's System.

· Verify completed work is documented accurately and consult with manager to resolve discrepancies.

· Maintain company‐owned vehicles, tools, equipment and individual tool issue.

· Maintain and protect access to customer buildings.

· All other duties as reasonably assigned


· Five years of experience in managing and installing video and networking equipment

· Solid understanding of surveillance system and ability and knowledge to interact with I.T. personnel to configure routers and switches.

· Network+ and/or A+ certification is a plus, but not required.

· Work history must display stability and consistent attendance.

· Demonstrated ability to accept responsibility and carry out assigned tasks with limited supervision.

· Knowledge of building codes pertaining to construction, fire and electrical systems.

· Ability to read and interpret wiring diagrams.

· Knowledge of Networking equipment, Computer components, network devices including routers, switches and wireless radios, and VMS systems including Genetec, Milestone

· Aptitude in basic programming and installation techniques

· Solid understanding of routing, switching, and wireless technology and AC/DC theory.

· Thorough knowledge of electronic testing equipment, hand and power tools.

· Proficient with MS Windows, MS Word & MS Excel

  • Mechanical aptitude and ability to use metering devices.
  • Must be able to climb stairs and ladders, and carry tools and equipment not to exceed seventy‐five pounds.
  • Must be able to distinguish colors.
  • Ability to write and maintain accurate and concise daily records.
  • Ability to interface and communicate with customers and co‐workers in a clear and professional manner.
  • Self-motivated and excellent attention to detail.
  • Must be available to work overtime, weeknights, and/or weekends as needed.
  • Must be willing to participate in and pass the company’s pre-employment screening process including a background investigation, drug screening and driving record.
  • Must continue to maintain a safe driving record and valid driver’s license to fulfill the travel requirements of this position.
  • Must be able to meet and continue to meet state licensing requirements for security.
  • Must be able to meet client background and suitability screening when required to access client’s data and/or site.
  • Must be eligible to work in the U.S. and at least 18 years old.

Must be able to:

  • Lift and carry up to 75 pounds
  • Work unsupervised.
  • Work closely with others/ as part of a team.
  • Work under close supervision.
  • Work in enclosed spaces.

Use color vision to distinguish colored wires, signals, other lighting devices.

Outsource is the Nation’s leading providers of Security Technicians. We work EXCLUSIVELY in building wiring, and we have been placing technicians of all levels with the right companies since 1998 so we know a thing or two about making a good match.

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